【學員心得】臨床心理師 黃宜珊


因與夥伴合作在社區開情緒繪本課程,遇到很多課程推廣、客戶服務的問題,因為不是自己的專長,也佔用了好多時間在回覆訊息、確認訊息⋯之前就有聽說line官方帳號很好用,但忙碌中實在沒有心思去弄懂,後來又聽說要繳費,就更缺乏動機。

很開心透過玉蓮學姊的分享,知道了涵婷老師的課程,也是第一次上跟軟體使用有關的課程,說實在在課程中一下子很難馬上上手,整個頭昏腦脹,但是透過老師帶領討論,小組彼此分享,也更了解如何從顧客的思維去思考與設計官方帳號的內容,回去再跟夥伴們一同討論,設計了現在的官方帳號,看到成果覺得好開心🥳。

而且在設計版面的過程中,其實是好玩有趣的,也在想還有什麼地方可以運用(如:課後練習),但目前因疫情的關係暫時停課,期待未來開始上路使用後,可以讓我們跟家長們使用上更方便且有更多的互動!

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